European Design Festival cancellation, postponement and substitution policy
You may substitute delegates at any time by providing reasonable advance notice to ED-Festival secretariat.
For any cancellations received in writing not less than eight (8) days prior to the conference, you will receive an 80% refund of the ticket fees. An administration fee of 20% of the fee will be retained by European Design for all permitted cancellations. No refund will be issued for any cancellations occurring within seven (7) days (inclusive) of the conference.
In the event that ED-Festival cancels an event for any reason, you will receive a refund for 100% of the fee paid.
In the event that ED-Festival postpones an event for any reason and the delegates are unable or unwilling to attend in on the rescheduled date, they will receive a credit for 100% of the fee paid. They may use this credit for another ED-Festival event to be mutually agreed with European Design, which must occur within one year from the date of postponement.
Except as specified above, no refunds will be issued for cancellations.
European Design is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. European Design shall assume no liability whatsoever in the event this conference is canceled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labor strike, extreme weather or other emergency.
Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, European Design reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible.