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Internal Production > 16.3 Self-Initiated Projects

Helping Hands – A guide to sign language for nursing and medicine

by LUCRA Designstudio
Gold
Jury Prize

HELPING HANDS introduces sign language to medical professionals. The use of different media, such as cards, handbooks, apps and writing boards enables medical professionals to communicate with deaf people.

Challenging communication between deaf people and medical professionals

Misunderstandings, information deficits, and uncertainty are common problems within the challenging communication between doctors and deaf patients. About 300,000 people lived in Germany in 2018 which were permanently damaged due to hearing loss or deafness, according to the Federal Statistical Office. If deaf people come into contact with non-deaf people, there are various ways of communicating. In addition to written communication, they often use speech-reading. Only about 30% of the content of a conversation can actually be grasped using the mouth image, further content must be inferred from the context. Therefore, deaf people can experience lip-reading as very exhausting.

HELPING HANDS as a holistic concept

The core of the sign language guide HELPING HANDS is the manual, which introduces the topic of German Sign Language and reduces uncertainties and ambiguities. In addition to the introductory texts, it contains the most important gestures for the first steps in sign language communication and the finger alphabet.

Various readings and typographical levels have been integrated into the book, to provide access for readers who experience longer texts as challenging or do not have large amounts of time available. Detailed information is printed in normal reading size. The most important information is summed up in simple language and large letters at the top of each page.

The photographs of the gestures in the book are supplemented by various arrows that indicate the direction of movement. Readers are accompanied by the sign language lecturer Kerstin. She shows all gestures in the manual and in the app.

The HELPING HANDS guide also includes symbol cards for each chapter with the most important gestures and graphics that are used directly in the clinic area or in a medical practice. Patients can, for example, show their sensation of pain using schematic representations and scales. The cards are reusable and can be disinfected. The content is adapted in its complexity and formulated briefly and concisely.

Enabling two-way communication

Communication is a two-way process. A communication board is therefore attached to the set. Using the board and the attached pen, healthcare professionals and patients can communicate quickly and easily, just like in a chat. It is intended that the board remains with the patient, for example during a stay in the hospital, so that questions can be noted for the next visit.

As an extension to the manual, all important gestures are available as short videos in the HELPING HANDS app. Using the videos, important movements and facial expressions can be understood. Users can individually adapt the speed of the videos to their needs.

HELPING HANDS: Focussing on communication in everyday life

The sign language guide HELPING HANDS is a media-specific and extensive concept that focuses on subject-specific and applied vocabulary. Sign language is not only introduced and teached, but also actively applied by the users in communication in everyday life.

Content
– Manual with 96 pages
– App with all gestures as video
– 10 communication cards
– communication board
– non-permanent marker

Details
-printed in Pantone 804 C neon orange spot color on coated paper

ISBN 9783963239991

Agency
Credits
  • Creative Directors Christian Sobeck
  • Art Directors Christian Sobeck
  • Designers Christian Sobeck
  • Illustrators Christian Sobeck
  • Photographers Christian Sobeck
  • Editors Christian Sobeck
  • Copywriters Christian Sobeck
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